Our Customer Service Team is available from 8am-8pm ET / 5am-5pm PT, Monday through Friday.
Give us a call at (828) 656-3060 or click here to send us a message.
At Wheel Tire Safari, we are dedicated to offering quality wheels and tires at great prices, along with an exceptional shopping experience. Our staff has decades of experience in the automotive industry, ensuring you get the right products for your vehicle. Our US-based Customer Service Center is ready to assist you via phone or live chat from 8am-8pm ET, Monday through Friday. See below for more information about our policies.
If you have additional questions, please feel free to Contact Us. We strive to respond to your inquiries within one business day. Our local team in California or Indiana will address your questions promptly.
Fast Shipping
Over 99% of all items ordered will ship within one business day. Click here to read our shipping policies.
How We Ship
We ship from our strategically located warehouses on the East and West Coasts to ensure quick and safe delivery of your products. Please note that local pickups are not available.
Smaller items are shipped via USPS First Class, with an estimated delivery time of 2-5 days. Larger, heavier items are shipped via FedEx Ground or UPS, with an estimated delivery time of 3-5 days. Deliveries to Alaska or Hawaii may take longer. At this time, we do not offer expedited shipping options.
Accepted Payment Methods
Wheel Tire Safari accepts payments via PayPal, as well as Visa, MasterCard, Discover, and American Express cards issued by major U.S. banks. We never store credit card numbers.
We do not accept money orders, cashier’s checks, personal checks, or cash.
Please note: By law, we are required to charge sales tax on all orders based on your shipping address, and the amount will be displayed during checkout.
Returns
Many of the wheels and tires we sell only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Feel free to contact us with any product or fitment questions. Visit our Returns page for all the details on our Return Policy and to initiate a return.
If you return your purchase, the cost of shipping will be deducted from any refund or credit. If a product is returned to us by the postal carrier due to an undeliverable or wrong address, we will refund the full amount of your purchase less our shipping costs.
View Your Orders & Update Account Information
When you place an order, you’ll receive an order confirmation email. A separate email with tracking information will be sent when your order ships.
If you have an account on our website, you can log in to track your order. Once logged in, select “View Order” and then “Track Your Order.” By logging into your WheelTireSafari.com account, you can view current and past order details and update your account information, such as saved shipping addresses, email address, and product wish list.